Sciometrix, a leader in digital care management, leverages technology to transform patient care for chronic conditions and improve patient outcomes. Serving healthcare providers across the U.S., Sciometrix provides innovative virtual care solutions like Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). Their solutions reduce hospital admissions, improve patient outcomes, and relieve administrative burden for providers—all while supporting a patient-centered approach. Sciometrix’s technology-driven offerings, connected to a dedicated team of registered nurses, create a seamless care ecosystem, allowing providers to manage and engage patients in outpatient settings more effectively in real time.

At the beginning of their journey, Sciometrix recognized an increasing demand from healthcare providers for a solution that could securely integrate and analyze patient data collected from medical devices. This capability would equip providers with many data points to help spot long- and short-term trends, enabling them to efficiently deliver the highest quality care while maintaining compliance, reducing the time patients need to be monitored on-site. To achieve this, they needed a solution that could deliver real-time insights securely and at scale.

Addressing data integration and compliance as a digital healthcare solution

As Sciometrix began to build their solution, the secure, real-time integration of patient data from multiple sources—medical devices, patient records, and logistics—became a complex technical challenge. This need for comprehensive data integration presented obstacles, particularly in meeting the healthcare industry’s stringent HIPAA compliance standards. Achieving this certification traditionally requires time-intensive and costly methods, resources Sciometrix preferred to allocate toward enhancing patient care rather than backend complexity. To fulfill their mission of improving patient outcomes through technology and human expertise, their engineering team needed a solution that kept patient data secure and compliant while delivering it to the right places, at the right times, for qualified use.

Speed was also a critical factor. Healthcare providers rely on timely, accurate data to track trends and respond proactively to patient needs, making real-time access essential. However, building a compliant infrastructure for streaming data was resource-intensive. Moreover, the need to streamline provider workflows underscored limitations in their existing infrastructure. Sciometrix required a solution that could not only manage complex data processes but also scale with new products like Clinicus.ai. Without an integrated platform, achieving these goals while maintaining efficiency, accuracy, and security proved challenging.

Powering real-time patient care with Heroku’s flexible infrastructure

When Sciometrix first began using Heroku, their primary objective was to overcome data integration barriers that limited their ability to deliver streamlined, real-time patient data. Initially, they used Salesforce to capture data on the front end, which Heroku then managed on the back end. This setup allowed them to connect data from multiple sources, including patient health metrics, logistics details for device deliveries, and patient notes. By centralizing this data through Heroku, they could easily aggregate and access it within a single secure environment.

Over time, Sciometrix’s reliance on Heroku evolved as they realized the platform could support broader aspects of their infrastructure. For instance, they developed their own logic layer within Heroku, which enabled them to apply custom algorithms and business rules to the patient data. This capability helped power the intelligence and workflows their healthcare providers depend on, allowing them to expand their functionality without overhauling their tech stack.

As Sciometrix’s needs grew, they expanded their applications beyond Salesforce integrations. Incorporating Heroku Private Spaces provided them a network-isolated environment, ensuring secure data processing and dedicated runtime resources. Additionally, to meet HIPAA compliance requirements, they adopted Heroku Shield, which offers enhanced security features like encryption and advanced logging specifically for regulated industries. The combination of Private Spaces and Shield spared Sciometrix the time and expense of building a custom compliance solution, allowing them to allocate resources toward patient care innovations instead.

To streamline deployment, Sciometrix also integrated Heroku with GitHub, setting up a continuous integration and deployment (CI/CD) pipeline. This integration allows their team to push code changes to GitHub, automatically deploying updates to Heroku and ensuring that new features reach production quickly and securely. With Heroku Pipelines, Sciometrix can test and release updates confidently, knowing their infrastructure can scale as needed.

Heroku’s flexible architecture has enabled Sciometrix to introduce products like Clinicus.ai directly on the platform, without additional dependencies on Salesforce. This move has simplified their workflows, allowing them to build and launch new modules like Transition Care Management (TCM) entirely on Heroku. Today, Heroku is at the core of Sciometrix’s daily operations, supporting everything from real-time data management to secure application deployment.

Heroku has streamlined our development and allowed us to build secure, scalable healthcare solutions faster. With GitHub integration for CI/CD, Private Spaces, and Shield for compliance, we’re able to focus on innovation and efficiency without being held back by backend complexity. Rohit Dixit, Technical Program Manager, Sciometrix

Heroku-driven efficiency frees up resources for innovation and positive patient impact

With Heroku, Sciometrix has achieved notable operational improvements, driving cost savings, faster development, and impactful care results for patients and healthcare providers.

Saves Money on Operational Expenses

Heroku’s seamless documentation and integration with GitHub allowed Sciometrix to streamline onboarding and build incrementally with minimal support, reducing time and complexity. For every dollar spent on Heroku, Sciometrix estimates saving $2, thanks to reduced developer costs, compliance efforts, and improved operational efficiencies.

Faster Innovation

Heroku’s scalable infrastructure provides a solid foundation for growth, allowing Sciometrix to rapidly expand its technical capabilities. Heroku enabled Sciometrix to efficiently build their next product offering, Clinicus.ai, accelerating its time to market with a customizable solution that meets diverse provider needs.

Reduces Burden on Care Providers

With Heroku, Sciometrix supports real-time data access and notifications, improving provider responsiveness.The registered nurses delivering patient care through Sciometrix are able to perform operations smoothly using the platform, thanks to features developed by the engineering team with Heroku, enabling them to dedicate more time and attention to their patients. Sciometrix’s platform has also reduced engaged patient hospitalization rates, demonstrating the positive impact of their proactive, technology-driven care solution.

With Heroku, every dollar we invest saves us two—cutting costs on compliance and backend management. This efficiency lets us channel more resources into what matters most: delivering high-quality, personalized care and empowering providers to improve patient outcomes. Abhishek Sharma, Founder and CEO, Sciometrix

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What’s Next for Sciometrix?

Sciometrix is deepening its use of Heroku as it gears up for the full launch of Clinicus.ai, their SaaS-based transitional care management (TCM) solution. Currently in limited release, Clinicus.ai is set to go live for a broader audience by the end of this year, leveraging Heroku’s secure, scalable platform to deliver real-time patient insights. As Sciometrix continues to expand, Heroku will be essential in streamlining new feature rollouts, supporting the platform’s growth, and ensuring seamless integration across healthcare providers’ workflows.

Looking ahead, Sciometrix plans to expand its digital care management reach with flexible, data-driven solutions that support personalized patient care. Committed to innovation, Sciometrix aims to strengthen its offerings and pursue new partnerships in the SaaS healthcare space, continually adapting to meet the needs of providers and patients alike. Learn more about Sciometrix on their website.